Darwin, Australia
I'm Prashil Koirala — an endpoint support technician and application developer who turns technical friction into calm, reliable experiences.
Support that understands the system.
Development that understands the user.
Selected experience
Emerge IT
Supporting users and endpoints across Darwin and remote East Arnhem Land communities—including Nhulunbuy, Galiwinku, Gunbalanya, and Warruwi—with practical troubleshooting, clear communication, and a focus on keeping essential work moving.
Parentiv, Inc.
Led daily ceremonies, Jira workflows, sprint delivery, stakeholder communication, staff onboarding, helpdesk support, and Slack development automation.
Parentiv, Inc.
Built Android, iOS, web, and admin experiences with Flutter and Dart, backed by Firebase, Cloud Functions, Google Cloud, analytics, testing, and automated delivery.
Toolkit
Methodical troubleshooting across devices, software, accounts, connectivity, and everyday user issues.
Responsive endpoint care, onboarding, access assistance, remote guidance, and clear user communication.
Accurate ticket notes, practical documentation, recurring-issue awareness, and dependable follow-through.
Tools & platforms
A Microsoft-first toolkit for supporting users, managing endpoints, resolving access issues, and keeping workplace technology moving.
Client satisfaction
positive customer reviews
approved for sharing
Prashil is a legend tech. No task is too big or small for him to carry out—and always with a smile.
Prashil was a superstar this morning, acting very promptly and efficiently to get me out of a bind. Thank you so much.
Prashil was a great help, as he always is.
Prashil does a great job for MJDF.
Amy and Prashil were so friendly and helpful. Thank you.
Prashil is awesome.
Thank you for the prompt service.
Prompt work!
Feedback collected through verified support reviews and displayed only where marketing permission was granted.
ACS + Skillsoft
My credential wallet reflects continuous development across technical support, modern IT, delivery, and professional effectiveness—issued through Skillsoft and the Australian Computer Society.
About me
I bring together hands-on technical support, software development, and delivery leadership. My support work reaches users across Darwin and remote communities throughout East Arnhem Land, where dependable technology and clear communication make a meaningful difference.
Based in Darwin, I hold a Master of Information Technology from Charles Darwin University and a Bachelor of Science in Computer Science and Information Technology from Tribhuvan University.
I'm at my best when I can listen carefully, make a technical problem feel manageable, and leave the person—and the system—in a better place than I found them.